Terms & Conditions

TERMS & CONDITIONS — CURAFLOAT

 

This website is operated by CuraFloat. Throughout the site, the terms "we," "us," and "our" refer to CuraFloat. CuraFloat offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Service Terms,” “Terms”), including additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the website, including but not limited to browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using any part of the website. If you do not agree to all terms and conditions, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to the website. It is the user’s responsibility to check the Terms periodically. Continued use of the website constitutes acceptance of any changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform enabling us to sell our products and services to you.

PART 1 – TERMS OF OUR ONLINE STORE

By using this website, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you have provided consent to allow any minor dependents to use this website.

You may not use our products for unlawful or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright, consumer protection, and data privacy regulations.

You must not transmit any viruses, worms, malicious code, or harmful software. Any breach of these Terms may result in immediate termination of your access to the Service.

Additionally, you acknowledge that CuraFloat products—such as orthopedic cushions, therapeutic seating accessories, and similar comfort items—are not medical devices unless explicitly stated. They are not intended to diagnose, cure, mitigate, or prevent disease. Users with severe mobility issues or active pressure sores should consult a healthcare professional before use.

PART 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. This includes, but is not limited to: suspected fraud, abusive conduct, violation of Terms, or refusal to provide necessary information to complete an order.

You understand that your non-credit-card content may be transferred unencrypted over various networks and may be modified to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, resell, or exploit any portion of the Service without express written permission from CuraFloat.

The headings used herein are for convenience only and do not limit the scope or interpretation of any provision.

PART 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general informational purposes and should not be the sole basis for decisions without consulting primary, more accurate, or more complete sources.

This site may include historical information, which is provided strictly for reference and may not reflect current specifications, pricing, or availability.

We reserve the right to update content at any time, but have no obligation to do so. You agree it is your responsibility to monitor updates.

PART 4 – MODIFICATIONS TO SERVICE & PRICES

Prices for products may change without notice.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice. We shall not be liable for any modification, price change, suspension, or discontinuation of service.

SECTION 5 – PRODUCTS & SERVICES

Some products may be available only online and may exist in limited quantities. Returns and exchanges follow our Return & Cancellation Policy.

We make every effort to display accurate images, colors, and specifications. However, variations in device screens, lighting, or manufacturing batches may occur.

We reserve the right—but are not obligated—to:

  • Limit sales to certain geographic regions or jurisdictions

  • Limit product quantities

  • Discontinue any product at any time

  • Modify product descriptions, features, or materials

We do not guarantee that products purchased will meet your expectations, though we strive to provide accurate representations and detailed descriptions.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel orders placed under:

  • The same customer account

  • The same credit card

  • The same billing or shipping address

  • Multiple orders appearing to be placed by dealers, resellers, or distributors

If we modify or cancel an order, we may attempt to notify you using the email or billing information provided at checkout.

You agree to provide accurate and complete account information and to promptly update your details to ensure successful order processing and communication.

PART 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools controlled by third-party providers. We do not monitor, control, or have input over such tools and provide them “as is” without warranties of any kind.

Your use of optional tools is entirely at your own discretion and risk.

Future services or features added to the website will also be subject to these Terms.

PART 8 – THIRD-PARTY LINKS

Certain content, products, or services may come from third parties. Third-party links may redirect to external websites not controlled by CuraFloat. We are not responsible for evaluating the accuracy or safety of third-party materials, and we assume no liability arising from third-party interactions.

We strongly encourage users to review third-party policies before engaging in any transaction.

PART 9 – USER COMMENTS & SUBMISSIONS

If you submit ideas, suggestions, reviews, proposals, or other content (collectively, "comments"), you agree that CuraFloat may use them without restriction, without obligation to compensate, maintain confidentiality, or respond.

We may remove content that we deem unlawful, offensive, misleading, or in violation of intellectual property rights.

You agree that your submissions will not:

  • Violate third-party rights

  • Contain harmful code

  • Misrepresent your identity

You are solely responsible for your comments and their accuracy.

PART 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

PART 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on the site may contain typographical errors or inaccuracies concerning product descriptions, pricing, promotions, availability, or shipping. We reserve the right to correct errors and update information without notice, including after an order is submitted.

PART 12 – PROHIBITED USES

Users are prohibited from using the site for any illegal, harmful, exploitative, discriminatory, or fraudulent purposes, including but not limited to:

  • Harassment or abuse

  • Submission of misleading information

  • Uploading malware or malicious code

  • Data scraping without consent

  • Interference with security features

Violation of prohibited uses may result in account or service termination.

PART 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not warrant that the Service will be uninterrupted, timely, or error-free.
You agree that your use of the Service is at your sole risk.

All products and services are provided “as is” and “as available” without warranties of any kind, except where explicitly required by law.

CuraFloat shall not be liable for any:

  • Direct or indirect damages

  • Loss of revenue or profits

  • Replacement costs

  • Data loss

  • Consequential or incidental damages

Some jurisdictions do not allow liability limitations; where prohibited, liability is limited to the fullest extent permitted by law.

SECTION 14 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.

SECTION 15 – TERMINATION

Both parties may terminate these Terms at any time. You may stop using the site to terminate your agreement. CuraFloat may terminate access without notice for violation of Terms, and you remain liable for outstanding payments.

ARTICLE 16 – ENTIRE AGREEMENT

These Terms, together with posted policies, represent the entire agreement between you and CuraFloat and supersede any prior agreements. Any ambiguities shall not be interpreted against the drafting party.

SECTION 17 – APPLICABLE LAW

These Terms and any separate agreements for Services shall be governed by and interpreted in accordance with the laws of China, where our primary fulfillment and supplier relationships operate.

SECTION 18 – CHANGES TO TERMS

You may review the most current version of these Terms at any time. Continued website use constitutes acceptance of updated Terms.

PART 19 – CONTACT INFORMATION

Questions about these Terms should be directed to:

CuraFloat
📧 support@curafloat.com
📍

Company Number: 16816125

Address: 27 SWANTON ROAD, DEREHAM, ENGLAND, NR19 2HH

United Kingdom


📞 +44 7418 315560